INFORMATION
- Products: Sparkrock 365
- Summary: Error posting USD Purchase Invoice due to penny difference
DETAILS
In Sparkrock 365 v21.3, some users have reported an issue preventing the posting of USD Purchase Invoices due to a 'penny difference'.
RESOLUTION
To resolve this issue, follow these steps:
- Navigate to the Currencies page in Sparkrock 365.
- Verify or change the value of 'Amount Rounding Precision' on the USD currency. Change it from 0.01 to 0.001
- Save the changes and try posting the USD Purchase Invoice again.
This should resolve the 'penny difference' issue and allow for successful posting of USD Purchase Invoices in Sparkrock 365 v21.3.
Note: If you continue to experience issues after following these steps, please contact our support team for further assistance.
IMPACT / RISKS
No known risks.
WORKAROUND
not applicable
RELATED INFORMATION
not applicable
UPDATE HISTORY
| Date | Details | Link |
| 04/28/2023 | Created first version of this KB |
ATTACHMENT
Not Applicable
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