"Error: No Eligible Approvers Found for Approval Rule in Sparkrock 365"

Modified on Sat, 20 Jul at 10:15 AM

Information

Products: Sparkrock 365
Summary: Error: No eligible approvers found for approval rule. Please update your approval setup before proceeding

Details

This Knowledge Base Article (KBA) addresses an error message that occurs when the last level approver is a requester, the approver type is a mySparkrock user, and the self-approval for the document type is set to "never" in the finance approval rules. The error message displayed is "No eligible approvers found for approval rule. Please update your approval setup before proceeding."

Resolution

To resolve this issue, change the "allow self-approval" option to "if no other approval exists" in the finance approval setup.

Impact / Risks

None

Workaround

Not applicable

Related Information

Not applicable

Update History

Date	Details	Link
09/29/2023	The first version of this Blog article was created.

Attachment

Not applicable