SR365 How to Reverse a Posted Purchase Invoice

Information

• Products: Sparkrock 365
• Summary:

Details

There are three ways to reverse a posted purchase invoice:

• Correct
• Cancel
• Create a corrective credit memo

Resolution

Correct – A credit memo will be created and matched with the invoice, and the invoice will be canceled. Shipments for the invoice will be reversed. To create a new invoice with the same information, use the copy function. When you copy and invoice, remember to post shipments for the new invoice.

1. Go to Posted Purchase Invoice.
2. Select the invoice to be reversed.
3. Click on “Correct” on the menu.

4. Select “Correct” in the options.

5. A pop-up notification will appear and will ask you if you want to continue.

6. Click “Yes” – This action will create and post the credit memo for the posted purchase invoice and create the new invoice.

7. The new invoice will open. Make the necessary corrections and post the invoice.
8. The credit memo window opens for approval and posting.

1. Go to Posted Purchase Invoice.
2. Select the invoice to be reversed.
3. Click on “Correct” on the menu.

4. Select “Cancel” in the options.

5. A pop-up notification will appear and will ask you if you want to continue.

6. Click “Yes” – this action will create and post the purchase credit memo.

1. Go to Posted Purchase Invoice.
2. Select the invoice to be reversed.
3. Click on “Correct” on the menu.

4. Select “Create Corrective Credit Memo” in the options.

5. The corrective credit memo will open.
6. Complete the necessary information and adjustments if there are any and post the credit memo.

Workaround

Not Applicable
 

Related Information

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Update History

The following are the dates and actions pertinent to the history of this issue.

Attachment

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