Information
- Products: Sparkrock 365
- Summary: Web Service Access Key is no longer supported
- Update Jan 24, 2023 - This issue is now solved, please create a support case with sparkrock if the issue persists.
Details
Sparkrock 365 users are receiving this message, as Since October 1st, 2022, Web Service Access Key is no longer supported in SR365/Business Central
Resolution
Important: This can only be fixed in Sparkrock 365 20.4 or 21.0
This issue is caused by at least one user in one of the environments (Production or sandbox) using web service access keys.
To resolve this issue, please create a case in Sparkrock's Support portal (*). Support will assist installing a Web Service Access Key Removal extension and remove all keys from all environments. The extension will need to be uninstalled afterwards.
*Please note that only users that have been invited to the Support portal will be able to create cases.
Impact / Risks
There is no impact if users are not using the web access keys.
Workaround
Ignore these messages.
Related Information
Support use: Please refer to attachment section in BUG 27067 for removal instructions.
Update History
The following are the dates and actions pertinent to the history of this issue.
| Date | Details | Link |
| 11/09/2022 | The first version of this Knowledge Base article was created. |
|
| 01/24/2022 | Updated KBA as issue seems resolved. |
Keywords/tags
Web Service Access Key supported
Attachment
Not Applicable
Attachments (1)
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