Error: “Statement Status must be equal to Open in Check Ledger Entry” shows up while trying to void a cheque

Modified on Sat, 20 Jul at 10:28 AM

Information 

  • Products: Sparkrock 365 
  • Summary: An error saying “Statement Status must be equal to Open in Check Ledger Entry” shows up while trying to void a cheque

 

Details

This issue presents when the already exported check is sitting in a Bank Reconciliation and therefore it is linked with a Statement 

 

Resolution

To resolve this issue, follow these steps: 

 

  1. Navigate to Bank Recs 

  2. Find the reconciliation that contains this check and open it 

  3. On the checks section, delete the line corresponding to the check you would like to void 

 

Impact / Risks: 

None

 

  

Workaround

Not applicable. 

 

Related Information

Not applicable. 

 

Update History

The following are the dates and actions pertinent to the history of this issue. 

Date 

Details 

Link 

20-06-2023 

The first version of this Knowledge Base article was created. 

 

 

Attachment

Not Applicable.  

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