SR2016 - Changes required for new T4/T4A required for Canada dental plan

Modified on Sat, 20 Jul at 10:37 AM

Knowledge Base Article

Information

Products: SR 2016
Summary: SR2016 - Changes required for new T4/T4A required for Canada dental plan

Details

The reason for this KBA is to assist customers in deploying the new T4, and T4A forms, and code changes. The document guides the process of importing data that will appear in the modified reports (T4/T4A) and into the XML file exported for CRA.

Resolution

1. Follow the steps below to successfully deploy the new T4 and T4A forms:

Confirm that the new objects have been deployed to QA or Production. You will receive the objects from Sparkrock Support, the deployment process details can be found here - KA-03257  · Customer Self-Service (sparkrock.com)

2. Follow the steps below to enter the data into the Employer and Employee pages. This information will populate in the T4 and T4A documents and corresponding XML files (if applicable).
Important: the process of updating Employers will need to be repeated for each employer if the company has more than one.

Update the Employer page:

a. Go to the employer’s page and open the employer card to be updated.

b. Under the Regulatory reporting fast tab, locate the Box 45 code field and update it according to the following numeric values below.

c. New Field Box 45 Code (Numeric values)

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d. Once the entry is made in the Box 45 code, a dialog page will open to allow the user to update all employees related to the modified employer. Click yes to update employees' Box 45 code.

e. In the update box 45 in the employee's dialog box. The T4 year should be 2023 as that is the year we need to update the T4.
Box 45 for Non active employees should be 1 as code 1 does not cover dental insurance or coverage of any kind. Then click Ok.

f. Subsequently, you can add the Box 45 code to new employees by clicking on the update box 45/15 on the employer's page, and type in the value from the 2e section of this KBA

g. In the case of specific employees that need to have a different code, go to the specific Employee card, locate the Payroll section, the Box 45 Code field is there, here change the code as needed.

3. Follow the steps in this KBA to print the T4 - KA-02239  · Customer Self-Service (sparkrock.com).

Known Issues And Their Fix

ISSUE 1 - When printing the T4, you receive an error relating to "The length of the string is 251, but it must be less than or equal to 250 characters"

FIX - Contact support and we will provide a FOB to re-import.

ISSUE 2 - When printing the T4, the First name does not display on the T4.

FIX - Contact support and we will provide a FOB to re-import.

ISSUE 3 - When printing the T4, you receive an error message relating to the configuration of BOX 17A "The Tax form class buffer does not exist. Identification fields and values code = 17A"

FIX

a. Search for Tax forms

b. In the payroll tax forms, locate T4, click on navigate, and then Classes.

c. In the payroll tax form classes, add the new boxes 16A and 17A

Box 16A: employee’s Second Additional CPP Contributions (CPP2)
Box 17A: employee’s Second Additional QPP Contributions (QPP2)

Impact / Risks

When correcting this issue, ensure that the Box45 code for the employer is correct as that will update for all employees mapped to the employer’s code. We strongly recommend testing changes in the QA environment first before applying them to Production.

Workaround

Not Applicable

Related Information

For more information about the Canadian Dental Care Plan, please refer to the CRA website Employers and pension plan administrators: Changes coming to T4/T4A reporting - Canada.ca

Update History

Date	Details	Link
January 12, 2024	Initial publication of this Knowledge Base article

Keywords/Tags

T4 SR2016

Box 45 code

Dental plan

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