This Knowledge Base (KB) article provides step-by-step instructions to safely install the newest version of the Jet Reports extension for Sparkrock 365, which is required for the update to v25.3. Following this process ensures minimal disruption.
1. Navigate to the Sparkrock365 and search for Extension Management.
2. In the Extension Management tab, type the keyword “jet” into the search field and press Enter.
3. Locate the enabled extension (marked by a checkbox) to confirm the currently installed version. If none is marked, that means that you are not using the Jet Reports extension, and nothing else is required for the update.
4. Click the Action menu (⋮) next to the extension and select Uninstall.
- In the confirmation pop-up:
- Check “Delete extension data”.
- Select Yes to proceed.
5. Click Uninstall in subsequent prompts and confirm with Yes to finalize removal.
6. After uninstallation, locate the InsightSoftware extension.
- Click the Action menu (⋮) and select Install.
7. Click Next, then agree to the terms by checking “I accept the terms and conditions”.
- Select Install to begin the process.
8. A confirmation message will indicate the installation status, and the end result of the list should look like this.
Once all the steps are complete, your environment will be prepared for the update to v25.3.
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