Error code: STATUS_ACCESS_VIOLATION when using Sparkrock 365

Modified on Sat, 20 Jul at 10:28 AM

INFORMATION

 
  • Products: Sparkrock 365

  • Summary: There is a Error code: STATUS_ACCESS_VIOLATION error message when accessing SR365.


DETAILS

This error message is being displayed for some users when accessing Sparkrock 365 using a chromium based browser. Sparkrock Support is investigating this issue, and we expect to have an update soon. For now, Firefox can be used as a workaround.

 


RESOLUTION

There is no resolution at this moment.
 

IMPACT / RISKS

Not applicable


WORKAROUND

Utilize Firefox until the issue is resolved.


RELATED INFORMATION


UPDATE HISTORY

The following are the dates and actions pertinent to the history of this issue.

Date

Details

Link

September 19, 2023

The first version of this Knowledge Base article was created

 

 

ATTACHMENT

Not Applicable

 

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