INFORMATION
Products: Sparkrock 365Summary: Time entry permission error (Sorry, the current permissions prevented the action. Tabledata SRT Time Entry Setup Read: Time Entry)
DETAILS
The issue stems from a recent maintenance update that requires a new permission for users encountering errors while trying to view HR Requests.
RESOLUTION
To resolve the "Time entry permission error," follow these step-by-step instructions:
- Open Sparkrock 365 and log in with a super user.
- Navigate to the **'Roles and Permissions'** section.
- Identify the user group(s) experiencing the error.
- For each affected user group, add the following permission: - **Permission:** READ on SRT Time Entry Setup
- Save the changes. By providing this permission, affected users should no longer encounter the error when attempting to access HR Requests.
IMPACT/RISKS
N/A
WORKAROUND
Not Applicable.
RELATED INFORMATION
This adjustment aligns with the permissions required in Sparkrock 365. Users can refer to Sparkrock 365 documentation for more insights.UPDATE HISTORY
Date | Details | Link |
---|---|---|
May 17, 2023 | Initial publication of this Knowledge Base article. |
ATTACHMENT
Not Applicable.
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